Delivery delay

Except in cases of force majeure or during periods of closure of the online store which will be clearly announced on the home page of the site, the shipping times will be, within the limits of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the order confirmation email.

The delivery time is defined as follows: Delivery time = preparation time + transport time.

Preparation time. Orders are shipped the same day if they are placed before 12:00 noon. In case of high activity, preparation may require 1 (one) additional working day.
Certain heavy or bulky products or even to be manufactured on demand may require additional preparation time. In this case, the specific delivery time will be indicated on the product sheet (below the price).

Transport time. Depending on the carrier chosen by the customer, the delivery times after preparation are as follows:

  • Mondial relay: from 3 (three) to 5 (five) days depending on the location of the customer.
  • Mondiral relay home Europe: from 5 (five) to 7 (seven) days.
  • Colissimo with signature: 2 (two) days.
  • Colissimo overseas: from 7 (seven) to 10 (ten) days.
  • Chronopost: 1 (one) day.
  • Happy post: 12 working days on average (grouped shipments: slow).
  • Chronopost Europe: from 5 (five) to 7 (seven) days.
  • Carrier (heavy products): 48h (2 days) to 72h (3 days)